Returns & Exchanges
Volcom offers a hassle-free return policy allowing you to return unworn and unwashed merchandise within 30 days of purchase for a full refund. We strive to ensure you are completely satisfied with your True To This experience.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Generate and print your prepaid return shipping label provided through the portal to ensure trackable delivery to our warehouse.
Pack Your Gear
Place the items in their original packaging with all tags attached and securely tape the prepaid label to the outside of the box.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing